- Community
- Services
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Your Government
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Column 1
- Agendas and Minutes
- Mayor & City Council
- Boards & Commissions
- City Charter
- City Projects
- City Calendar
Column 2
Column 3
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Report a Problem
After-Hours Emergency
Call 911 for life-threatening emergencies.
For non-life threatening, after-hours emergencies related to public services, call 651-747-3650. Follow the instructions on the voicemail recording to redirect your call.
Gas Emergency/Gas Odor
To report gas odor or other gas emergency, please call 1-800-895-2999.
Street Lights
Contact Xcel Energy online or call 1-800-960-6235 to report malfunctioning street lights unless they are decorative, green hook style and carriage lights in downtown White Bear Lake.
To report malfunctioning green hook style and carriage lights in downtown White Bear Lake, email White Bear Lake Public Works, or call 651-747-3650.
Power Lines
For questions about trees near power lines, contact Xcel Energy by calling 1-800-895-4999. They will send out a field representative to evaluation the situation.
Report power outages online to Xcel Energy, or call 1-800-895-4999.
Water Discoloration
Each spring, the City of White Bear Lake flushes fire hydrants to maintain the integrity of its water system by clearing sediment from the lines to keep the system refreshed. Flushing also pro-actively identifies hydrants in need of repair.
As a result of this routine maintenance, residents may experience temporary discoloration of their water consisting primarily of harmless silt and precipitates. This discoloration does not affect the safety of the water. If you experience discoloration in your water after crews have been flushing in your neighborhood, clear the pipes in your home by running all water faucets for up to 15 minutes or more.
If you have additional questions, please email us or call the water treatment plant at 651-779-5106.
Report a property code violation here. Common violations include, tall grass, brush piles, vehicles stored outside, chipping paint on buildings, broken windows, etc. Read more to access an online webform for reporting issues.
Please report non-emergency street issues using this form. For emergencies relating to street issues, please call Public Works at 651-747-3650. Business hours are Monday through Friday, 7 a.m.-3:30 p.m. For after-hours emergencies, follow the instructions on the voicemail recording to redirect your call.
Please report non-emergency water service issues using this form. For emergencies relating to water service, please call Public Works at 651-747-3650. Business hours are Monday through Friday, 7 a.m.-3:30 p.m. For after-hours emergencies, follow the instructions on the voicemail recording to redirect your call.
Please report non-emergency sewer issues using this form. For emergencies relating to sewer, please call Public Works at 651-747-3650. Business hours are Monday through Friday, 7 a.m.-3:30 p.m. For after-hours emergencies, follow the instructions on the voicemail recording to redirect your call.
Report an illicit discharge here. An illicit discharge is anything other than stormwater (rain and melting snow) that enters a storm sewer system, ditch, river, stream or other body of water. Any waste or pollution that enters a storm sewer system will flow directly to the nearest waterbody without treatment and may cause serious environmental damage. Read more to access an online webform for reporting issues
If you wish to file a formal complaint with the City, please use this webform to do so. This form is automatically emailed to the City Manager and the City Clerk of White Bear Lake.
Note: Complaints related to the Police Department are handled differently. Follow this link to file a complaint related to the White Bear Lake Police Department.
4701 Highway 61 N.
White Bear Lake, MN 55110
Phone: 651-429-8526
Fax: 651-429-8500
Public Works After Hours Emergency: 651-747-3650
Non-Emergency Police Dispatch: 651-429-8511
Emergency: 911
