Water Treatment

Staff in the Water Division are responsible for maintenance and operation of the Water Treatment Plant, 5 water wells, 3 water reservoirs with a five million gallon total capacity and 126 miles of water mains.

Water in this region is known for its hardness. White Bear Lake actually softens its water from 11 grains of hardness to a level of 5 - 7 grains of hardness before it is distributed to residents and businesses.

Annual Cleaning

The Water Treatment Plant discontinues softening its water for maintenance and cleaning, which is done annually in the spring in conjunction with fire hydrant flushing. During this time, the water is still safe for consumption, although higher than normal levels of iron dislodged during the flush out may tinge the color of the water temporarily.

Calls related to utility billing and water meter appointments are handled by the Utility Billing Clerk at 651-429-8565.